Our customers – retailers  – prepare an order in-store.
They let Passel know that an item is ready to be delivered and they let us know the delivery information.

Passel then selects a Passer based on a number of factors, including:

– Passer current location
– Passer home or work address
– Receiver Address

– The Passer’s likely departure time from the location.
The Passer then receives a message asking if they want to deliver from a shop to a delivery address.

The Passer can say “Yes” or “No”. If they say yes, they will receive the following:

1) Advice on the store details.
2) Advice on the nature of the items.
3) A reference number to quote at Pickup.

Once the item has been collected, the Passel Member will receive delivery information and delivers within the agreed timeframe.